INQUIRY

Q1
Do I need to make a reservation?

Yes. Prior reservation is required. Since there are certain preparations, booking 2 days in advance is highly recommended.

Q2
What should I bring?

Be sure to wear something comfortable and sporty. If you have anything to carry, bring a knapsack or alike. There is a small bag on the bicycle only. And Bottle holders are equipped with the bikes. You can leave your big luggage at our office during the tour.

Q3
What kind of bicycle do you provide?

8 speed cross bike. Frame size 47cm - 57 cm suitable for minimum height of 150 cm (5 ft.) or taller.

**For adults
(Who are around 150 cm (5 ft.) or taller)

8 speed cross bike  (brand name : TOKYO BIKE)
Frame size: 47 cm, 53 cm, 57 cm

---

**For children
(Who are around 135 cm --- 150 cm tall.)

The number of the bike is limited. We appreciate your understanding.
*24 speed cross bike (brand name : Specialized Sirrus)
size XS

*21 speed MTB (brand name : Giant Snap1)
size XXS

*6 speed folding bike (brand name : Rnault)>

Q4
Is there any age limit?

No. But the bicycles we provide are those type we mention in above i.e. too big for kids. In case of those shorter than 150 cm, please consult with us when making reservation. Kid's trailer is available for children over one years old. Up to two children can be seated, maximum weight capacity is 22 kg (50pounds) per child OR total 44kg (100 pounds). And kid's seat is also available for age 1-4. The maximum height of the child is 106cm (42 inches) and maximum weight capacity is 17kg(38 pounds). Please note that insurance WILL NOT BE COVERED for kid's trailer and seat.

Kid's trailer

Kid's seat

Q5
I have not been getting enough excercise lately. Can I join the tour? 6 hours cycling seems very tough for me.

The course is rather flat and we pedal slowly, taking plenty of rest in between. So, no worries!

Q6
In case of rain, how do you decide whether or not to run the tour? How can you inform me?

The tour will be cancelled if the previous day's weather forcast says the chance of rain is more than 60%. We will inform you to your contact number or the hotel you are staying.

Q7
What if it's raining on the day of the tour?

We will contact you by 8 A.M.

Q8
How and who should I contact if I need to cancel the tour?

Some people might be waiting at the waiting list, so please give us e-mail in advance. if you cancel the tour on the day, please call to 4590-2995.

Q9
What kind of lunch box do you provide?

A standard Japanese type lunch box with rice and side dishes. Those who are vegetarian, please inform us in advance.

Q10
I will be in Tokyo only during the week, is there any way to join the tour?

If bikes and staffs are available, there is posibility of arranging a tour on a weekday. Please send us an e-mail or give us a call for this request.
<Note> Weekday tour is now available on Tuesdays and Thursdays. (Oct.'09-)

Q11
I read about your "Evening Ride" and "Morning Ride". When do you have this tour?

We have those special tours during summer occasionally. In such case, we will nortify the details on our HOME.

Q12
Do you have a rental bike service?

If we are not operating the tours and the bikes are available, they can be rented for 500yen / hour , max 2,500yen / day (from 10:00-17:00). Please send us an e-mail or give us a call for this request.

Q13
Are you operating the tours in winter?

Yes. We are operating the tours all year round including winter. But there are some dates we don't have tours, especially during New Year's holidays.Please check our HOME news or our latest news at our Blog.

**Important Notice!**

We have recently been receiving inquiries that our e-mails have not been reaching you. There may be cases that you or your ISP may be using a "spam" filter that inadvertently blocks the email sent from our address. We at Tokyo Great Cycling Tour reply to your inquiries within two business days (excluding saturdays and sundays). If you experience any delay or have not received any reply, please check your spam folder first. If you still can not found our e-mail, could you kindly let us know and we will get back to you as soon as possible. Thank you !

Contact info for inquiries

E-mail:

info@tokyocycling.jp

Tel:

+81-(0)3-4590-2995

Fax:

+81-(0)3-6699-5544